Please use the following link to contact us if you wish to become a member of the team,and so help to make change happen. JOIN CTF 

You can also DOWNLOAD a membership application form which you can then post back to us.

What Is CTF? Caldmore Tenants Federation is a panel of Caldmore Housing tenants who work closely with the staff & managers of Caldmore Housing.We look at ways of trying to inprove the services we receive and to get the best valve for the rents we pay.As from July 2009 we will have a formal role of overseeing the formation of residents groups,we plan to offer help and advice if you wish to start such a group.We also plan to offer assistance with the planning of events such as carivals or theme days etc.Please contact us for information.

Why Should I Get Involed? You will get a better understanding of how Caldmore Housing and other Housing Associations work.You will get free training to help you learn about how the association is run.A chance to voice your and other teanats concerns & to help inprove the services we get.As you can see from above,we have been,and will continue making major inprovements at CTF,and with the help of Caldmore staff as well as other bodies such as the housing coperation,& the TSA,we aim to keep on inproving.We are always looking for commited people to help drive forward,so please contact us to see if we are able to offer you a role in the new Caldmore Tenenats Federation (CTF).

What We Can Do For You. You can phone us or you can call into our office to discuss any problems you may have.Should you have any matters not related to tenants issues then you can contact us direct via either this web site or by e mail Here However if you wish to report any tenant related matters then please use the e mail link below.We will act on your behalf with the department in question.You can talk freely to us as we have a strict Code Of Confidentiality.

• Contact Us by Phone: 01922728247
• Write To Us: CTF Office,18 Caldmore Green,Walsall,WS1 3RL

Office Hours: Monday & Thursday 10.30am Till 12.30pm

We are now seeking new members who are able to assist in manning the office on weekday mornings.If you are willing to help us out (maybe just to answaer the phone) one or two mornings please contact us,thank you.

You can now chat to us LIVE. Maybe ask a question or make a suggestion live on line from this site.Please note that this is just an experement at this stage and could be withdrawn at any time.In the meantime please provide some feedback via e mail on this new service.

Use this section for contact details for your site creators.

Caldmore Housing Statement:

Caldmore Area Housing Association is committed to encouraging tenants and service users to make a contribution to the planning, delivery and monitoring of services that affect their homes and communities. 

We have an elected tenant representative panel known as “Offserve”, which was formed in 1999 and was originally took the role of a ‘customer watchdog’. In order to develop a much stronger voice & in order to comply with national guidelines,it was felt that a reformed panel should be established.At the 2009 AGM a new panel was duly elected which we feel will be able to meet these requirements.Since then a lot of work has been carried out (& indeed is ongoing) to bring the panel up to date.

We are very happy to confrim our commitment to the new panel,which will have a new name & hopes to launch in the summer of 2009.The new chair will also be invited to the Board of Management,to continue representing tenants.

The new name of the panel will be Caldmore Tenants Federation (CTF). 

One of the key roles for CTF is to co-ordinate the work of all Caldmore resident groups so that the views of our tenants can be effectively focussed and good practice can be discussed and shared.

CTF has an Office at 18 Caldmore Green and has regular access to our managers and team leaders to discuss various service and performance issues.  The office is covered by volunteer panel members most weekdays between 10:00 AM and 12:00 PM.  If residents need to make contact they can write to the “CTF Chair” 18 Caldmore Green, Walsall WS1 3RL or they can send a email or contact can be made via the independent website at  www.caldmoretenantsfederation.eu   

The CTF panel is elected annually and every tenant and resident over the age of 18 is invited to the general meeting and is entitled to vote.  The Annual meetings usually take place in March or early April and tenants are asked to check in the latest edition of local Gossip for up to date details on CTF activity.  The current panel and the association are very keen to involve as many residents as possible in tenant led activities so if you have time, energy or ideas, we want to hear from you straight away – no need to wait for the next meeting!

CTF will this year be launching a new structure with the aim of making an even greater impact for the benefit of Caldmore’s tenants, residents and communities.  Theme groups have been established, each with a champion to drive through the initiatives they plan to introduce.  The groups announced so far are as follows:

• Representation theme – responsible for Outreach to residents from areas or projects that are currently under-represented – the champion for this theme is TBA
• Young People & Minorities theme – responsible for Outreach to Involve young people and ensure that CTF is relevant to this client group - the champion for this theme is: (TBA)
• Asset Management theme – responsible for Scrutiny of our maintenance and improvement functions - the champion for this theme Brian Williams.

You do not need to be elected as an CTF member to be able to take an active part in these theme groups – if you are a Caldmore resident and feel you have something to contribute, please get in touch now (use the above links).